Outage in Kajeet

Kajeet Phone Support Line

Resolved Major
March 29, 2024 - Started about 1 month ago - Lasted 4 days
Official incident page

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Outage Details

We are aware that our primary phone number for reaching the Kajeet support team is currently unavailable. Our team is diligently working to resolve this issue as quickly as possible. In the meantime, you can reach our support team by dialing the following alternate number: 1-877-526-2661 We sincerely apologize for any inconvenience this may cause.
Components affected
Kajeet Support Phone Line
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/02/2024 07:55PM

Our team has resolved the issue with our phone system and normal performance levels have been restored.

Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 877-352-5338 to speak with someone right away.

IDENTIFIED about 1 month ago - at 04/01/2024 07:31PM

We have identified the issue and we are working with our vendors to get it corrected.

In the meantime, you can reach our support team by dialing the following alternate number:
1-877-526-2661.

IDENTIFIED about 1 month ago - at 04/01/2024 02:14PM

We continue to investigate issues with our phone support line with our Vendors.

In the meantime, you can reach our support team by dialing the following alternate number:
1-877-526-2661

IDENTIFIED about 1 month ago - at 03/29/2024 06:40PM

Our Team continues to work on the issue with our vendors. Updates will follow.

INVESTIGATING about 1 month ago - at 03/29/2024 01:34PM

We are aware that our primary phone number for reaching the Kajeet support team is currently unavailable. Our team is diligently working to resolve this issue as quickly as possible.

In the meantime, you can reach our support team by dialing the following alternate number:
1-877-526-2661

We sincerely apologize for any inconvenience this may cause.

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