Outage in Kaltura
MediaSpace Degradation
Resolved Minor
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Outage Details
Components affected
Kaltura MediaSpaceLatest Updates ( sorted recent to last )
What was the Issue: users were experiencing issues with the loading MediaSpace pages that use the Annoto module.
Current Status: the issue is resolved and we are closing the incident.
MediaSpace Degradation
What is the issue: Users might experience issues when loading MediaSpace page. It affects environments that using Annoto module. Issues caused due to a new version of Annoto module.
Current status:
Our engineering team deployed a change and issue is resolved. KMS loads normally with no issues even when Annoto module is enabled.
What to expect next:
Issue resolved, we will keep monitoring, and will close the incident in 4 hours.
What is the issue: Some users might experience issues when loading MediaSpace that is using Annoto module.
Current status: Our team is investigating the behavior.
What to expect next: The next update will be provided in 30 minutes.
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