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特定条件下において、意図しないエンドユーザーに配信される障害が発生しています。 原因は特定できており、現在対応を進めています。 現時点で分かっていることは次の通りです。 ■ 対象プロジェクト - KARTE Messageβ の埋め込み変数を利用した配信を行っている全プロジェクト ■ 発生している現象 - 埋め込み変数で参照しているカラムの値がNullのユーザーの場合、本来配信されない... more details
Major Resolved
接客サービス機能で障害が発生しています。 想定される主な影響は次の通りです。 ■ 対象プロジェクト - 接客サービス機能を利用中の全プロジェクト ■ 発生している現象 - 以下のアクションを接客サービス経由でイベント応答配信している場合、配信に失敗します - 自動チャットメッセージ送信 - LINE - SendGrid - ネイティブアプリプッシュ通知 - Webh...
Number of Incidents
4 issues
Last incident
3 days ago
IsDown offers an easy way to monitor KARTE with maximum flexibility
IsDown monitors KARTE for major outages. A major outage is when KARTE experiences a critical issue that severely affects one or more services/regions. When KARTE marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors KARTE status page for minor outages. A minor outage is when KARTE experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in KARTE status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
KARTE publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors KARTE and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
KARTE and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
KARTE seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the KARTE status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest KARTE outages, issues and problems' at the top of the page.
KARTE last outage was on April 24, 2024 with the title "接客サービス機能で障害が発生しています"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor KARTE and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
The data and notifications you need, in the tools you already use.
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