Is KARTE Down?

KARTE status is operational

Are you having problems?

Users are not reporting problems in KARTE

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KARTE problems reported by users

This chart provides user-reported problems for KARTE in the last 12 hours. It's a collection of user reports from different sources.

Latest KARTE Outages

We continuously monitor the official KARTE status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last KARTE outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
45 Days since last incident

Minor Resolved · about 1 month ago · lasted 2 days

【解決済み】 Blocksで計測したページビュー数が正しく集計されない、また、ページビュー数に基づくアラートや機能制限が正しく行われない障害が発生しています。

本障害の解決に向けた対応を実施しました。 ■ 対象のプロジェクト・事象 ① ・対象:KARTE Blocksを利用中の全てのプロジェクト ・事象:KARTE Blocksで計測したページビュー数が約2倍で集計される ② ・対象: KARTE Blocksを利用中の一部のプロジェクト ・事象: ①の事象によって、月ごとの計測ページビュー数に基づくアラート・機能制限が正しく行われない ■ 原因 - 11月12日ごろに行った集計処理の改善の影響により、KARTE Blocksで計測したイベントをBiqQueryに書き込むジョブが11月14日から誤って2重で走っていました ■ 実施した対応 - 計測イベントをBigQueryに書き込むジョブを1つにする変更を行いました - ページビュー数を集計する際に、イベント送信日時(timestamp)やuuid等のデータを踏まえ、2重で集計しないように修正しました 現在、障害の解決を確認するために監視を続けています。

Minor Resolved · about 2 months ago · lasted about 17 hours

【監視中】ジョブフロー機能で障害が発生しています

本障害は解消しております。 ■ 発生期間 2022/12/15 18:05〜18:11 ■ 対象のプロジェクト ターゲット配信を利用中の一部プロジェクト ■ 発生した現象 - ターゲット配信に失敗する ■ 原因 - ジョブフローが依存しているデータ処理サービスでエラーが発生しました - 根本原因については現在調査中です ■ 実施した対応 - 一時的な状態だっため、本事象は解消しています 現在、障害の解決を確認するために監視を続けています。

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Minor Resolved · 2 months ago · lasted about 1 hour

【監視中】LINEログイン連携機能で障害が発生しています

LINEログイン連携機能で障害が発生しています。 想定される主な影響は次の通りです。 ■ 対象プロジェクト - 調査中 ■ 発生している現象 - エンドユーザーがKARTEの接客サービスを通じてLINEログイン用のリンクをクリックした場合に、「接続はプライベートではありません」といったアラート表示がされる 現在、開発チームが原因を調査中です。 約1時間以内に続報を掲載します。

Minor Resolved · 3 months ago · lasted about 4 hours

【解決済み】Talk機能で障害が発生しています

本障害の解決に向けた対応を実施しました。 ■ 対象プロジェクト - Talkを利用中の全プロジェクト ■ 発生している現象 - Talk管理画面にて、エンドユーザーからのチャットメッセージを受信した際に、着信音がならない ■ 原因 - プログラムの改修を行ったが、正しく動作しないケースを把握できていなかった ■ 実施した対応 - 原因となった修正内容を元に戻しました 現在、障害の解決を確認するために監視を続けています。 約1時間以内に続報を掲載します

Minor Resolved · 4 months ago · lasted about 1 hour

【調査中】接客のアイコン機能で障害が発生しています

接客のアイコン機能で障害が発生しています。 想定される主な影響は次の通りです。 ■ 対象プロジェクト - 調査中 ■ 発生している現象 - KARTE側で用意している接客アクションで利用可能な静的変数のアイコンが表示されない 現在、開発チームが原因を調査中です。 約1時間以内に続報を掲載します。

Minor Resolved · 4 months ago · lasted about 16 hours

【解決済み】ターゲット配信機能で障害が発生しています

ターゲット配信機能で障害が発生しています。 想定される主な影響は次の通りです。 ■ 対象プロジェクト - ターゲット配信を利用している全プロジェクト ■ 発生している現象 - 複製機能を用いて実行予約したターゲット配信が、予約時間前に実行済みのステータスになってしまうことが確認されています。 現在、開発チームが原因を調査中です。 約1時間以内に続報を掲載します。

Minor Resolved · 4 months ago · lasted about 2 hours

【監視中】アクションテーブル画面で障害が発生しています

アクションテーブル画面で障害が発生しています。 想定される主な影響は次の通りです。 ■ 対象プロジェクト - 調査中 ■ 発生している現象 - アクションテーブル画面でテーブルを開くことができず、「テーブルの取得に失敗しました」とエラーが表示される 現在、開発チームが原因を調査中です。 約1時間以内に続報を掲載します。

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Frequently Asked Questions

Is KARTE down right now? What is KARTE current status?
KARTE seems to be up and running. We've updated the status 1 minute ago.
Was KARTE down today?
KARTE is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with KARTE, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with KARTE and need support?
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