Incident in KARTE
2 months ago
【解決済み】接客サービスの設定変更の反映が遅れています
Resolved MinorComponents affected
接客の配信Updates ( sorted recent to last )
以下時間帯にて障害が発生したため、ご報告します。 ■ 発生期間 2022/04/28 12:30頃〜17:37頃 ■ 対象のプロジェクト 上記期間中に、接客サービスの設定を変更したプロジェクト ■ 発生した現象 - 管理画面での接客サービスへの編集内容が、接客配信に反映されるまでに時間がかかってしまう事象が発生しました。 ■ 原因 - 調査中 ■ 実施した対応 - 溜まっていた設定反映要求を一時的に削除し遅延を解消しました。 現在、障害の解決を確認するために監視を続けています。 約1時間以内に続報を掲載します。
接客サービスの設定反映に遅延が発生しています。 想定される主な影響は次の通りです。 ■ 対象プロジェクト - 調査中 ■ 発生している現象 - 管理画面での接客サービスへの編集内容が、接客配信に反映されるまでに時間がかかってしまう事象が発生しています。 現在、開発チームが原因を調査中です。 約1時間以内に続報を掲載します。
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