Outage in Kevel

Partial delivery outage (related to earlier outage)

Resolved Major
April 28, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified delivery issues for a small portion of our customers related to our earlier incident. We are moving forward with a fix and will update when it has been fully implemented.
Components affected
Kevel Ad Serving
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/29/2023 12:21AM

This incident has been resolved.

MONITORING about 2 years ago - at 04/29/2023 12:02AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 04/28/2023 11:20PM

We are continuing to actively investigate these issues. A small percentage of customers may be seeing delayed ad serving

IDENTIFIED about 2 years ago - at 04/28/2023 10:43PM

The issue has been identified and a fix is being implemented.

IDENTIFIED about 2 years ago - at 04/28/2023 10:14PM

While outages have been resolved, we are seeing some increased delivery times for a small portion of our customers. We are continuing to investigate this.

MONITORING about 2 years ago - at 04/28/2023 09:51PM

We have finished implementing a fix for the subset of customers who were experiencing ad serving issues. We are monitoring those changes now.

IDENTIFIED about 2 years ago - at 04/28/2023 09:29PM

The fix is in the process of being implemented. We will provide further updates shortly.

IDENTIFIED about 2 years ago - at 04/28/2023 08:44PM

We have identified delivery issues for a small portion of our customers related to our earlier incident. We are moving forward with a fix and will update when it has been fully implemented.

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