Outage in Kevel

AWS Lambda Outage Impacting Kevel Management UI/API + Reporting

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Amazon reported an outage at 18:51 GMT affecting their Lambda service. Amazon has identified the root cause and is working on a fix. The following Kevel services will be affected: Reporting: Reports can be run at this time; however, reporting data may be delayed. Custom targeting: Flights that contain custom targeting can now be saved. Ad serving: While ad delivery isn't affected, ad balancing will be AWS updates can be accessed here:https://health.aws.amazon.com/health/status
Components affected
Kevel Management UI Kevel Reporting Kevel Management API Kevel Ad Serving
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/14/2023 12:42PM

This incident has been resolved.

MONITORING 11 months ago - at 06/13/2023 10:19PM

Amazon reported the outage as resolved; they are recovering and processing data.


The Kevel Management UI, Management API, and Ad Serving are operational. Reporting remains in a degraded status while backlogged data is processed.

INVESTIGATING 11 months ago - at 06/13/2023 08:53PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/13/2023 08:19PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 06/13/2023 07:47PM

Amazon reported an outage at 18:51 GMT affecting their Lambda service. Amazon has identified the root cause and is working on a fix.

The following Kevel services will be affected:

Reporting: Reports can be run at this time; however, reporting data may be delayed.
Custom targeting: Flights that contain custom targeting can now be saved.
Ad serving: While ad delivery isn't affected, ad balancing will be

AWS updates can be accessed here:https://health.aws.amazon.com/health/status

Latest Kevel outages

Real Time Reporting API Outage - about 4 hours ago
Delayed ad publication in us-east-1 - 3 months ago
Degraded Performance: Scheduled Reports - 6 months ago
Issue: Scheduled Report Sends - 6 months ago
Increased Decision API latency in us-east-1 - 6 months ago

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