Outage in Kindly

Bot is not updated when making changes in Build

Resolved Minor
March 11, 2022 - Started about 2 years ago - Lasted 18 days
Official incident page

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Outage Details

We have received reports that bots aren't registering new dialogues that are added in Build
Components affected
Kindly Platform app
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 03/11/2022 10:31AM

The queue looks healthy now and updating seems to work, continuing to monitor queue for a while

IDENTIFIED about 2 years ago - at 03/11/2022 10:18AM

We have a working theory on why the update queue is struggling and are adjusting some infrastructure to mitigate the pressure

INVESTIGATING about 2 years ago - at 03/11/2022 09:50AM

We have received reports that bots aren't registering new dialogues that are added in Build

Latest Kindly outages

Issues with DNS provider - 12 months ago
Platform not responding - about 1 year ago
Analytics availability - over 1 year ago

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