Outage in Kinsta
MyKinsta Support System Issues (USA region)
Resolved Minor
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Outage Details
Components affected
Kinsta support systemLatest Updates ( sorted recent to last )
No further issues have been reported.
A fix has been implemented and we are monitoring the results.
Most of the functionalities have been restored. Intercom is still working on restoring full functionality but Kinsta Support System is now operational. https://www.intercomstatus.com/incidents/15h532sk1ytv
The issue has been identified and fix is being implemented by Intercom. https://www.intercomstatus.com/incidents/15h532sk1ytv
We are continuing to investigate the issue. We have found that messages sent via support@kinsta.com are also not assigned. Intercom is looking into the issue: https://www.intercomstatus.com/incidents/15h532sk1ytv
We thank you for your patience while this matter is being investigated.
Our support system is currently having issues in the USA region so some chats might not be assigned to support engineers. If you are experiencing issues and can't get your chat assigned to a Support Engineer, please email us at support@kinsta.com.
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