Outage in KnowBe4

PhishER - PhishRIP Issues

Resolved Minor
April 14, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have received reports that some users are experiencing issues with PhishRIP queries . We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 PhishRIP
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/14/2022 01:35PM

We’ve implemented a fix for the issues with PhishRIP queries. We’re monitoring the results to make sure no further issues occur.

IDENTIFIED about 2 years ago - at 04/14/2022 01:29PM

We've identified the cause of the issues with PhishRIP queries and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

INVESTIGATING about 2 years ago - at 04/14/2022 12:45PM

We have received reports that some users are experiencing issues with PhishRIP queries . We are investigating this issue and will update this page when we have more information.

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