Check if KnowBe4 is down, official outages, user-reported issues, and outages map.
KnowBe4 is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 200 incidents since started monitoring KnowBe4 status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official KnowBe4 outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
05:47 AM EDT
|
Minor
We experienced degraded performance across parts of the platform earlier today due to an AWS serv...
|
1 day |
|
Oct 17, 2025
02:07 PM EDT
|
Major
We've identified the cause of training policies not launching and are working on implementing a f...
|
4 days |
|
Oct 14, 2025
09:41 AM EDT
|
Major
Customers may be unable to log in to their KSAT, SecurityCoach, or PhishER consoles. Additionally...
|
1 day |
|
Oct 13, 2025
03:50 PM EDT
|
Minor
Customers may be unable to log in to their KSAT and PhishER console in the CA instance. We are in...
|
about 16 hours |
|
Oct 10, 2025
11:48 AM EDT
|
Minor
We've identified the cause of Training and the Modstore not loading and are working on implementi...
|
about 2 hours |
|
Oct 09, 2025
05:18 AM EDT
|
Major
We are currently investigating this issue.
|
about 6 hours |
|
Oct 07, 2025
03:10 PM EDT
|
Minor
Our development team has identified an issue preventing the Dashboard and Account Settings in KSA...
|
about 2 hours |
|
Sep 29, 2025
01:03 PM EDT
|
Minor
We have identified delays in phishing campaigns and our team is investigating this issue. We'll c...
|
3 days |
|
Sep 17, 2025
02:17 PM EDT
|
Minor
We are currently investigating a delay in phishing campaigns starting.
|
6 days |
|
Sep 15, 2025
03:43 PM EDT
|
Minor
We've identified the cause of reports not updating and are working on implementing a fix. We'll c...
|
3 days |
See what users are saying about KnowBe4 issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Phish Alert reporting is not working. From Outlook the Phish Alert dialog pops up and then just stays there spinning the wait indicator..
Michael - I am the IT admin. Users are reporting "Operation timeout" error when trying to use the Phish Alert Button.
David - PhishER has been offline since yesterday around noon. Both links to PhishER in our KB4 site have disappeared. We tried to re-attach our Exchange server but that did not help. We are still receiving emails indicating that people are reporting phish... but we cannot use PhishER..
Gareth - EU login white screening. Earlier I could login but Training URL wasnt responsive..
Sunny - Significant delay in reported emails. Reported emails are arriving late in PhishER inbox.
Loke - Cannot login after password change. .
Jennifer - It keeps asking us to login over and over. It won't display the the pages properly..
John - The page after login does not load.
Chuck - Gateway time out error 504.
Roberto - The login page is not working .
Sunny - PhishER is not loading -- just blank screen .
Fatima - PhishER emails are not loading.
Sunny - PhishRIP is not ripping emails.
Sanat - Reported emails are not receiving in Inbox .
Ken - User provisioning is not working.
Pete - Can't login to https://training.knowbe4.com/ui/login.
Dylan - 500 error when trying to sign in with SAML SSO. .
Sana - PhishER issue - The emails are arriving in PhishER inbox late. There is a over an hour delay..
IsDown aggregates scheduled maintenances for KnowBe4. Currently, there are 1 more maintenances scheduled.
Scheduled for October 29, 2025 at 09:00 PM EDT · until 11:00 PM EDT
We will be performing maintenance on all instances of SecurityCoach on October 30th, 2025 from 1-3 a.m. (UTC). During this maintenance, you may expereience delays in the delivery of real time security tips.
| Component | Status | Details |
|---|---|---|
| KCM GRC status | OK | View details |
| Kevin Mitnick Security Awareness Training status | OK | View details |
| KnowBe4.com status | OK | View details |
| PhishER status | OK | View details |
| Support.KnowBe4.com status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with KnowBe4. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
KnowBe4 provides security awareness training and simulated phishing platforms to help organizations manage the ongoing problem of social engineering.
Monitoring KnowBe4 since March 2021
Tracking 23 KnowBe4 services and regions
39 incidents in 2025
IsDown is a status page aggregator that monitors if KnowBe4 and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when KnowBe4, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of KnowBe4 (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of KnowBe4's 23 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from KnowBe4 and other services.
IsDown checks KnowBe4 official status page for major/minor outages or downtimes. A major outage is when KnowBe4 experiences a critical issue that severely affects one or more services/regions. A minor incident is when KnowBe4 experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a KnowBe4 outage, we send you an alert and update your dashboard and status page.
KnowBe4 and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in KnowBe4 status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
KnowBe4 publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors KnowBe4 and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor KnowBe4 but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from KnowBe4 and other services.
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IsDown integrates with 20+ tools. Connect the status of KnowBe4 and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is KnowBe4 down?'
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While Downdetector relies on user-submitted reports to detect KnowBe4 outages, IsDown monitors KnowBe4's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official KnowBe4 status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including KnowBe4 in a single dashboard. | ||
| Instant KnowBe4 outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of KnowBe4 official status and user-reported issues. | ||
| Maintenance feed for KnowBe4 | ||
| Granular alerts filtering by KnowBe4 components and regions. |
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KnowBe4 isn't down. You can check KnowBe4 status and incident details on the top of the page. IsDown continuously monitors KnowBe4 official status page every few minutes. In the last 24 hours, there were 0 outages reported.
KnowBe4 is currently operational. You can check KnowBe4 status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of KnowBe4 being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the KnowBe4 official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
KnowBe4 last outage was on October 20, 2025 with the title "KnowBe4 Service Operational Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor KnowBe4 and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if KnowBe4 is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about KnowBe4's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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