Outage in KnowBe4
Prevent and Protect Degraded Performance (US Instances)
Resolved MinorIncident Report
Summary AI Generated
KnowBe4's Prevent and Protect service experienced degraded performance on US instances for approximately 85 hours. The issue was identified, and a fix was implemented before the incident entered a monitoring phase. The incident was fully resolved on October 2, 2026.
We are currently investigating an issue regarding degraded performance for Prevent and Protect on our US servers.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/02/2026 10:32AM
This incident has been resolved.
MONITORING
13 days ago - at 09/29/2026 01:44PM
We have identified an issue with the US instances of Prevent and Protect that has resulted in degraded performance. A fix has been implemented, and we will continue to monitor this issue.
INVESTIGATING
14 days ago - at 09/28/2026 09:10PM
We are currently investigating an issue regarding degraded performance for Prevent and Protect on our US servers.
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