Outage in Kushki

Intermitencia Transfer Processor ACH(PSE) (CO) - Banco BBVA

Resolved Minor
April 18, 2024 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Se observa un aumento de rechazos de trx por el causal NOT_AUTHORIZED para ACH (CO) con banco BBVA. Estamos gestionando comunicación con el procesador para validar mayor detalle Nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.
Components affected
Kushki ACH (CO)
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2024 06:47AM

Se observa el ingreso de trx aprobadas para ACH (CO) con banco BBVA por lo que al momento se valida un comportamiento trx estable. Por parte del procesador no se tuvo respuesta. Por lo anterior damos por cerrado el incidente.

INVESTIGATING 14 days ago - at 04/18/2024 05:37AM

Se observa un aumento de rechazos de trx por el causal NOT_AUTHORIZED para ACH (CO) con banco BBVA. Estamos gestionando comunicación con el procesador para validar mayor detalle
Nos mantenemos en monitoreo y cualquier novedad se comunicará oportunamente.

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