Outage in Kushki
Intermitencia Transfer Processor ACH(PSE) (CO) - Banco Nequi
Resolved Minor
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Outage Details
Components affected
Kushki ACH (CO)Latest Updates ( sorted recent to last )
Las trx rechazadas con estado FAILED se detuvieron desde las 16:34 (GMT-5) y al momento se confirma un comportamiento trx estable para ACH (CO) con banco Nequi. Se procede con el cierre del incidente.
Se valida que las trx rechazadas con estado FAILED se detuvieron desde las 16:34 (GMT-5). Por parte del procesador nos confirman que el caso fue escalado con la entidad, sin respuesta hasta el momento. De nuestro lado se mantiene en monitoreo por un tiempo más hasta confirmar estabilidad y cualquier novedad se comunicará oportunamente.
Se observa un aumento de rechazos de trx por el causal FAILED para ACH (CO) con banco Nequi. Estamos gestionando comunicación con el procesador para validar mayor detalle
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