Platform Latency and Delays

Kustomer has resolved an event that was causing platform latency. This issue has been resolved and our team is redriving workflow events during the latency period.

After careful monitoring, our team has determined that our systems are now fully restored, but our engineering team is still redriving Workflow events. During this redriving period lingering issues may still be present. Please reach out to Kustomer support if you have additional questions or concerns.

Kustomer has implemented an update to address an event that caused Latency and Delays.

Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support if you have additional questions or concerns.

We are continuing to monitor for any further issues.

Kustomer has implemented an update to address an event that caused Latency and Delays.

Our team is currently monitoring this update to ensure the issue is fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support if you have additional questions or concerns.

Kustomer has identified an event that may cause Latency and Delays.

Our team is currently working to implement a resolution. Please expect further updates within the next 30 minutes, and reach out to Kustomer support if you have additional questions or concerns.

Kustomer is aware of an event that may cause latency issues within the platform.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.