Platform Instability - Prod 2

Kustomer has resolved an event affecting PROD 2 that caused platform latency issues. To resolve this issue, our team has pushed out an update to improve the performance of the platform.

Our engineering team has redriven multiple parts of the platform and after careful monitoring, our team has determined that our systems are now fully restored. Please reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer has pushed out an update to improve the system and the team is currently redriving events that impacted the system.

Systems are currently operational at this time and our team is currently monitoring the system to ensure the issue remains resolved. Please expect further updates, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer is working on implementing a solution to improve the system and an update will be going out shortly. Systems are operational at this time and our team is currently monitoring the system to ensure the issue will be fully resolved. Please expect further updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.

Kustomer is aware of an event affecting Prod 2 org instances that may cause instability issues within the platform.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns. We are continuing to investigate the issue.

Kustomer is aware of an event affecting Prod 2 org instances that may cause instability issues within the platform.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns. We are continuing to investigate the issue.

Kustomer is aware of an event affecting Prod 2 org instances that may cause instability issues within the platform.

Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional updates within the next 30 minutes, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns.