Is Kustomer API Down? Check the current Kustomer API status
Kustomer API is operational
Updated
Kustomer API is operational
Updated
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IsDown pulls data from Kustomer's status page every few minutes. Refresh the page every few minutes to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 6 incidents for Kustomer API since started monitoring Kustomer status in March 2021.
6 months ago · lasted 42 minutes
Kustomer is aware of an event affecting Customer Assist with AI-generated responses that may cause them to unsuccessfully produce a response. Our team is currently working to identify the cause of this issue in an effort to implement a resolutio... More details
8 months ago · lasted about 4 hours
Kustomer is aware of an event affecting Prod 2 org instances that may cause instability issues within the platform. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect additional... More details
over 2 years ago · lasted about 7 hours
Zuora is experiencing degraded performance. This can prevent clients from updating their seat count, from converting trials, and from seeing manual billing changes in Zuora reflected in their orgs. For more information, please refer to https://t... More details
We've tracked and collected 6 incidents for Kustomer API since started monitoring Kustomer status
Number of Incidents
0 issues
Last incident
170 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Kustomer with maximum flexibility
IsDown monitors API for major outages. A major outage is when API experiences a critical issue that severely affects one or more services/regions. When Kustomer marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Kustomer status page for minor outages. A minor outage is when API experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Kustomer status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Kustomer publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Kustomer and all their 57 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Kustomer and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Kustomer API isn't down. You can check Kustomer API status and incident details on the top of the page. IsDown continuously monitors Kustomer API official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Kustomer API is currently operational. You can check Kustomer API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Kustomer API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Kustomer API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Kustomer API last outage was on July 05, 2024 with the title "CUSTOMER ASSIST: AI-Generated responses impacted PROD 1 & PROD 2"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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