Outage in Laserfiche

[US] Workflow instances that include wait conditions or Remote Agent rule tasks may experience a performance delay

Resolved Minor
February 21, 2024 - Started 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Some workflow instances that include wait conditions or rule tasks to make calls to remote agents may experience a performance delay.
Components affected
Laserfiche Process Automation
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/22/2024 02:38AM

The incident has been resolved.

MONITORING 2 months ago - at 02/21/2024 07:27PM

Mitigation steps have been performed which has reduced processing times. We are continuing to work to restore normal system performance.

INVESTIGATING 2 months ago - at 02/21/2024 05:45PM

Some workflow instances that include wait conditions or rule tasks to make calls to remote agents may experience a performance delay.

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