Outage in Lattice

Users with a custom role to view the admin directory cannot access it

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue that prevents users with custom role admins from accessing the admin directory.
Components affected
Lattice Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2024 11:45PM

This incident has been resolved

IDENTIFIED about 1 month ago - at 03/27/2024 10:07PM

The issue with custom roles being unable to view users in Admin > Directory has been resolved. The fix for no employees showing in the company page employee list will be deployed shortly.

IDENTIFIED about 1 month ago - at 03/27/2024 05:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/27/2024 05:22PM

We are currently investigating an issue that prevents users with custom role admins from accessing the admin directory.

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