Outage in LearnZillion

Some users unable to reach ilclassroom.com

Resolved Minor
November 28, 2022 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Some users reported being unable to reach ilclassroom.com today due to DNS lookup issues between their devices and Amazon AWS. Refreshing the browser sometimes fixed the issue for them. We updated some DNS configuration settings, which seems to have addressed the issue. We are now waiting for DNS settings to propagate across the Internet, which may take some time (up to 48 hours in far reaches of the globe). We continue to monitor the DNS propagation at this time.
Components affected
LearnZillion AWS route53-us-east-1 LearnZillion
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/30/2022 06:01PM

The DNS settings have propagated across the Internet over the past 48 hours. If you are still experiencing an issue, try refreshing your browser, clearing browser and operating system DNS caches, or reaching out to your IT teams asking them to help getting the latest DNS records from ilclassroom.com

MONITORING over 1 year ago - at 11/28/2022 09:54PM

Some users reported being unable to reach ilclassroom.com today due to DNS lookup issues between their devices and Amazon AWS. Refreshing the browser sometimes fixed the issue for them. We updated some DNS configuration settings, which seems to have addressed the issue. We are now waiting for DNS settings to propagate across the Internet, which may take some time (up to 48 hours in far reaches of the globe). We continue to monitor the DNS propagation at this time.

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