Outage in Lightstep

Span Query Unavailability and Latency

Resolved Minor

July 25, 2023 - Started 9 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently rolling out a fix to improve query latency and availability.

Components affected

Lightstep Root Cause Analysis Lightstep Dashboards Lightstep Alerts Lightstep Explorer Lightstep Service Directory Lightstep API

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/26/2023 05:42AM

This incident has been resolved.

MONITORING 9 months ago - at 07/25/2023 06:47PM

We are currently rolling out a fix to improve query latency and availability.

Latest Lightstep outages

Degraded log ingestion and partial query results - about 2 months ago

span ingestion for customers using Cloud Observability operated microsats failing - 3 months ago

app.lightstep.com was intermittently unavailable - 8 months ago

Errors and higher latency on all API endpoints - 8 months ago

Degraded Service Directory and long time range span queries for some customers. - 8 months ago

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