Service Issue - IP Sharing in Frankfurt (EU-Central) and Singapore (AP-South) Datacenters

The emergency maintenance for both Frankfurt (EU-Central) and Singapore (AP-South) is now complete. We are currently monitoring their status.

Emergency Network Maintenance has been scheduled the affected datacenters.

Emergency Network Maintenance - Frankfurt (EU-Central) - Scheduled for 23:00 UTC to 23:30 UTC, on August 30th 2022.
Emergency Network Maintenance - Singapore (AP-South - Scheduled for 18:00 UTC to 18:30 UTC, on August 30th 2022.

Customers may experience issues when utilizing IP Sharing functionality in our Frankfurt (EU-Central) and Singapore (AP-South) datacenters. This issue was also present in London, Mumbai, and Newark, but has since been resolved in those locations. Maintenance for the remaining affected locations is delayed until it can be safely performed. We will update this status page when we have the windows scheduled.

Should you encounter issues with your IP Sharing functionality before maintenance occurs, please contact our Support team for assistance.

If you require immediate assistance, our support team can be reached 24/7 at the following numbers:
+1 (609) 380-7100 (international)
+1 (855) 454-6633 (North America toll-free)