Outage in Linode

Service Issue - Managed Databases

Resolved Major
September 17, 2022 - Started about 3 years ago - Lasted 8 months
Official incident page

Incident Report

Our team is investigating a service issue affecting MongoDB on the Managed Databases service. During this time, users will be unable to provision new MongoDB clusters.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/26/2023 05:41PM

This incident has been resolved.

IDENTIFIED about 3 years ago - at 09/22/2022 06:51PM

A licensing issue between one of our service providers and their vendor has forced us to pause the provisioning of new MongoDB clusters within the Managed Database product. We currently do not have a timeline on when service will be restored but are working with our service provider to resolve this issue. Thank you for your patience.

IDENTIFIED about 3 years ago - at 09/19/2022 08:31PM

Update: New Managed Database deployments with MongoDB are disabled while we continue to implement a fix for this issue. We currently do not have a timeline for a resolution.

We understand how disruptive this is for some of our Managed Database customers - until further notice customers are advised to use alternatives for their workloads.

IDENTIFIED about 3 years ago - at 09/17/2022 04:40AM

Our team is investigating a service issue affecting MongoDB on the Managed Databases service. During this time, users will be unable to provision new MongoDB clusters.

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