Outage in Linode

Service Issue - Linode LISH Console Fremont (US-West)

Resolved Minor
November 09, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our team is investigating a connectivity issue affecting the LISH and GLISH Consoles in the Fremont Datacenter. During this time, users will experience issues when using these services. We will share additional updates as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 11/09/2022 08:55PM

The disks were successfully transplanted into a new host machine and the service for the LISH and GLISH console has additionally successfully booted. We haven't observed any additional issues with the LISH or GLISH Console, and will now consider this incident resolved. If you continue to experience issues, please open a Support ticket for assistance.

MONITORING about 3 years ago - at 11/09/2022 08:28PM

At this time we have been able to correct the issue affecting the GLISH and LISH consoles in Fremont (US-West). We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

IDENTIFIED about 3 years ago - at 11/09/2022 07:55PM

Our team has identified the issue affecting the LISH and GLISH Console. The hardware that hosts the service experienced an unrecoverable error and the disks are being moved to another host. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

INVESTIGATING about 3 years ago - at 11/09/2022 07:36PM

Our team is investigating a connectivity issue affecting the LISH and GLISH Consoles in the Fremont Datacenter. During this time, users will experience issues when using these services. We will share additional updates as we have more information.

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