Outage in Linode

Service Issue - Managed Databases

Resolved Minor
November 22, 2022 - 3 months ago - Lasted 1 day
Official incident page

Details

We are investigating reports of failed Managed Database Clusters. Customers may experience connectivity issues or see the status of their cluster change to "Failed" or "Degraded" during this time.
Updates ( sorted recent to last )
RESOLVED at 11/24/2022 02:18AM

At this time, we have determined that the Managed Database service is stable and operating normally. If you are still experiencing issues with the Managed Database service, please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected]

IDENTIFIED at 11/22/2022 10:17PM

At this time, our team has corrected the issues affecting the Managed Database service. Due to the potential for reoccurrence during upcoming maintenance, we will be monitoring closely to ensure that the service remains stable. If you are still experiencing issues, please open a Support ticket, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected]

IDENTIFIED at 11/22/2022 08:24PM

At this time we are working to correct the issue affecting the Managed Database service. We will provide an update here once we have more information to share.

IDENTIFIED at 11/22/2022 06:18PM

We continue to work on resolving the issue affecting our Managed Database service. We will provide updates here as they become available.

IDENTIFIED at 11/22/2022 05:01PM

We are continuing to address the root cause of the issues identified with our Managed Database service. We will provide further information on this page as it becomes available.

IDENTIFIED at 11/22/2022 03:47PM

We are continuing to investigate this issue and will provide an update as soon as more information is available.

IDENTIFIED at 11/22/2022 02:43PM

We've identified a networking issue that has caused clusters to report as "failed". Customers should still be able to access their clusters normally at this time, however they will be unable to access the root password from Cloud Manager, update Access Control Lists, or create new clusters.

INVESTIGATING at 11/22/2022 12:56PM

We are continuing to investigate ongoing issues with Managed Databases, and will provide updates once we have more information.

INVESTIGATING at 11/22/2022 11:21AM

We are investigating reports of failed Managed Database Clusters. Customers may experience connectivity issues or see the status of their cluster change to "Failed" or "Degraded" during this time.

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