Connectivity Issue - Mumbai, IN (in-mum)

We haven’t observed any additional connectivity issues in our Mumbai, IN (in-mum) data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

We have taken mitigation steps and escalated to our third-party service provider in our Mumbai, IN (in-mum) data center, who confirmed the impact was caused due to ongoing restoration activities on their cable system during that period, which has been completed.; based on current observations as of 13:40 UTC on February 28, 2026, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

At this time we have been able to apply mitigation actions that improve the experience for customers connecting to our Mumbai, IN (in-mum) data center. In the meantime, we are actively investigating the issue with our third-party and will share additional updates as we have more information. If you are experiencing issues, please open a Support ticket for assistance.

We are aware of an ongoing reoccurrence of this issue starting from 09:17 UTC on February 28, 2026, which may cause degraded networking performance and packet loss with multiple Akamai services in the Mumbai, IN region.
Our team is investigating and we will share additional updates as we have more information. If you are experiencing issues, please open a Support ticket for assistance.

At this time we have been able to correct the issues affecting connectivity in our Mumbai, IN (in-mum) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

Our team is investigating an issue affecting connectivity in our Mumbai, IN (in-mum) data center During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.