Linode experienced a 3.4-hour service issue affecting the Cloud Manager and API that prevented customers from creating new Linodes, modifying Cloud Firewalls, performing migrations or resize operations, and caused delays in LKE autoscaling. The team identified the root cause and implemented a fix to restore normal functionality. The incident was resolved after a monitoring period to ensure service stability.
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We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.
At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.
We are continuing to implement a fix, and we will provide an update as soon as the solution is in place.
Our team has identified the issue affecting the Cloud Manager and API. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place. During this time, customers may be unable to create new Linodes, make changes to Cloud Firewalls, initiate migrations or resize operations. LKE autoscaling may also be delayed during this time.
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