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Outage in Linode

Service Issue - API Gateway Timeouts

Resolved Minor
February 02, 2023 - Started about 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We're currently investigating reports of Gateway Timeout errors from customers attempting to close their accounts. At this time customers may not be able to complete this action. We will provide further updates as we receive additional information.
Components affected
Linode Manager and API

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/02/2023 02:40PM

We have resolved the issue affecting the ability to self close accounts via the API and Cloud Manager. If you continue to experience problems, please open a Support ticket for assistance.

MONITORING about 3 years ago - at 02/02/2023 01:14PM

At this time we have been able to correct the issue affecting the ability to self close accounts via the API and Cloud Manager. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.

IDENTIFIED about 3 years ago - at 02/02/2023 11:49AM

Our team has identified the issue affecting customers’ ability to close their accounts. Customers may still be unable to complete this action. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

INVESTIGATING about 3 years ago - at 02/02/2023 10:43AM

We're currently investigating reports of Gateway Timeout errors from customers attempting to close their accounts. At this time customers may not be able to complete this action. We will provide further updates as we receive additional information.

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