Service Issue - API Gateway Timeouts

We have resolved the issue affecting the ability to self close accounts via the API and Cloud Manager. If you continue to experience problems, please open a Support ticket for assistance.

At this time we have been able to correct the issue affecting the ability to self close accounts via the API and Cloud Manager. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.

Our team has identified the issue affecting customers’ ability to close their accounts. Customers may still be unable to complete this action. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

We're currently investigating reports of Gateway Timeout errors from customers attempting to close their accounts. At this time customers may not be able to complete this action. We will provide further updates as we receive additional information.