Outage in Linode

Service Issue - Managed Databases

Resolved Major
May 17, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to provision new data bases. We will share additional updates as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/17/2023 08:04PM

This issue is now resolved and all provisioning of Database Clusters should now complete normally. We identified an issue causing the initial process of cluster creation to fail. A fix was pushed to production at 17:15 UTC and has remained stable during monitoring. Any clusters provisioned from May 16th 17:54 UTC to May 17th 19:50 UTC will remain in a failed state and should be deleted and redeployed. If you continue to have issues provisioning a new cluster, please open a Support ticket for assistance.

MONITORING about 2 years ago - at 05/17/2023 07:30PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 05/17/2023 06:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 05/17/2023 05:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 05/17/2023 04:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 05/17/2023 03:29PM

Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to provision new data bases.

We will share additional updates as we have more information.

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