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Outage in Linode

Service Issue - Managed Databases

Resolved Minor
September 17, 2023 - Started over 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating an issue with the Managed Database service. Customers may experience issues interacting with the managed clusters via Cloud Manager and the API. Impacted actions include updating access-controls, retrieving passwords, creating new or deleting existing clusters. Access to databases and tables within clusters should not be impacted at this time. We will provide updates as new information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/17/2023 06:35PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/17/2023 01:08PM

We have identified the cause of issue impacting customer's access to their Managed Database clusters and have implemented a fix. At this time customers should once again have full access to their clusters via Cloud Manager and the API. We are continuing to monitor for any additional reports.

INVESTIGATING over 2 years ago - at 09/17/2023 11:57AM

We are currently investigating an issue with the Managed Database service. Customers may experience issues interacting with the managed clusters via Cloud Manager and the API.

Impacted actions include updating access-controls, retrieving passwords, creating new or deleting existing clusters. Access to databases and tables within clusters should not be impacted at this time.

We will provide updates as new information becomes available.

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