Check the stats and details of the latest Localize outages and issues
This incident only affects customers who use the auto-approve option when initializing Localize on their website. While newly found phrases are still being automatically moved to the Published bin, machine translations are not immediately being generated. Machine translations can still be manually ordered, or they will be auto-generated within 48 hours, they just won't be generated immediately. Our development team is actively looking into the cause of this issue.
We are investigating a networking and connectivity problem causing increased latency and connectivity issues between a subset of our servers and other key infrastructure components. Currently this is affecting a small subset of servers which are responsible for performing background tasks affecting certain services noted below. Service status: Phrase Ingestion -- Degraded Performance. Our "overflow" system which is part of a redundancy system relating to phrase ingestion is experiencing an outage, however, the primary system responsible for phrase ingestion remains unaffected. The overflow system affected by this incident is not expected to affect Phrase Ingestion. In the unlikely event that this changes, the status of the Phrase Ingestion component will be updated. Translation ordering -- partial outage. Orders placed on the dashboard will not be immediately sent to the third-party translation provider. You may safely place new orders, and existing orders are unaffected. Newly p...
Resolved Minor Service availability currently being monitored
We are monitoring service availability in response to an issue reported by an underlying provider (https://status.npmjs.org/). Localize services are currently not affected and remain available at the present time. We will update this incident if errors are observed, and will resolve the incident when the underlying provider reports that the issue is resolved.
Resolved Minor Help Center Down
We experienced 36 minutes of downtime on our help center at help.localizejs.com. This issue is now resolved and the help center is active. This issue was due to a provider outage. You can read more about the provider outage on the readme.io statuspage: http://status.readme.io/ Feel free to email [email protected] with any questions.
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