Outage in LoyaltyLion

Increased API and platform latency

Resolved Major
February 20, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're investigating increased API and platform latency. The merchant account is unaffected.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/20/2024 09:49PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 02/20/2024 09:16PM

We've taken steps to triage and performance is stabilising.

INVESTIGATING 2 months ago - at 02/20/2024 09:15PM

We're investigating increased API and platform latency. The merchant account is unaffected.

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