Outage in Lucky Orange

Issues with capturing data

Resolved Major
December 21, 2023 - Started 4 months ago - Lasted 35 minutes
Official incident page

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Outage Details

There are some accounts having issues collecting data. We have identified the issue and are working to resolve this right away.
Components affected
Lucky Orange Data Collection
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/21/2023 01:51PM

The issue has been resolved. We identified that this did only effect a few accounts and those accounts should now be tracking visitors as normal again. Please reach out to support with any questions.

IDENTIFIED 4 months ago - at 12/21/2023 01:18PM

There are some accounts having issues collecting data. We have identified the issue and are working to resolve this right away.

Latest Lucky Orange outages

Data Not Available - 6 months ago
Login Access - 8 months ago
Recording Data Delayed - 10 months ago

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