Outage in Luno

Error during verification for new customers

Resolved Minor
May 11, 2023 - Started 12 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

We are currently investigating an issue where customers are unable to complete verification. Some customers may be seeing a blank screen during this process. We are looking into this as a matter of priority and we will provide updates as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/11/2023 06:38PM

We are seeing no further issues with the verification process for new customers.

We apologise for any inconvenience caused

INVESTIGATING 12 months ago - at 05/11/2023 05:42PM

We are currently investigating an issue where customers are unable to complete verification. Some customers may be seeing a blank screen during this process.

We are looking into this as a matter of priority and we will provide updates as soon as they become available.

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