Outage in Luno

Withdrawals to certain banks unavailable in Nigeria

Resolved Minor
April 16, 2024 - Started 16 days ago - Lasted 14 days
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

Our payments provider has notified us of emergency maintenance on their platform, this means that withdrawals requested to the below banks will unfortunately fail. Please make use of an alternative bank account to withdrawal. Alat Carbon E-Transact Eyowo Fairmoney Jaiz Bank Kuda MoniePoint Opay (PayCom) Palmpay Taj VFD
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/30/2024 06:30AM

All withdrawals are being processed as normal.

MONITORING 8 days ago - at 04/24/2024 06:56AM

Withdrawals to affected banks are being processed as normal, we're monitoring for any further anomalies.

IDENTIFIED 10 days ago - at 04/22/2024 05:11PM

Unfortunately, maintenance is taking longer than expected. We're working with our payments provider to resume normal service as soon as possible. We are sorry for any inconvenience this may cause you.

Our payments provider has notified us of unscheduled maintenance on their platform, which means that withdrawals requested to the below banks will unfortunately fail. Please make use of an alternative bank account to make a withdrawal.

Alat
Carbon
E-Transact
Eyowo
Fairmoney
Jaiz Bank
Kuda
MoniePoint
Opay (PayCom)
Palmpay
Taj
VFD
Firstbank
Access
UBA
Fidelity

IDENTIFIED 13 days ago - at 04/19/2024 09:07AM

Unfortunately maintenance is taking much longer than expected, we're working with our payments provider to see this resolved as soon as possible.

IDENTIFIED 16 days ago - at 04/16/2024 11:41AM

Our payments provider has notified us of emergency maintenance on their platform, this means that withdrawals requested to the below banks will unfortunately fail. Please make use of an alternative bank account to withdrawal.

Alat
Carbon
E-Transact
Eyowo
Fairmoney
Jaiz Bank
Kuda
MoniePoint
Opay (PayCom)
Palmpay
Taj
VFD

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