Outage in LuxSci

Currently a data center cooling failure in one of our data centers is affecting a few customers.

Resolved Major
June 03, 2023 - Started 11 months ago - Lasted about 12 hours
Official incident page

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Outage Details

This incident had been identified and technicians are currently working to mitigate the problem. We will let you know when this problem is resolved.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/03/2023 12:37PM

Oracle has reported this data center incident has been fully resolved earlier this morning. To our knowledge, only three customer servers were actually impacted.

MONITORING 11 months ago - at 06/03/2023 11:39AM

Our datacenter reports that services have been restored. We will continue to monitor to ensure continued stability of our services.

IDENTIFIED 11 months ago - at 06/03/2023 07:33AM

With the successful installation of additional cooling systems, we are continuing to monitor the issue for servers that have been affected by this problem.

INVESTIGATING 11 months ago - at 06/03/2023 12:39AM

This incident had been identified and technicians are currently working to mitigate the problem. We will let you know when this problem is resolved.

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