Outage in Macabacus

Authentication & Admin Console Issues

Resolved Major
October 17, 2023 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue—thank-you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/17/2023 10:37PM

This incident has been resolved. The root cause of the incident was a partial outage at Recurly, our 3rd party subscription management API.

INVESTIGATING 7 months ago - at 10/17/2023 08:17PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 10/17/2023 08:03PM

We are currently investigating this issue—thank-you for your patience.

Latest Macabacus outages

User Authentication - about 2 years ago
Website outage - over 3 years ago
Database availability issues - almost 4 years ago

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