Outage in Macabacus

User Authentication

Resolved Minor
April 30, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue related to user authentication that is forcing some users to wait before accessing some Macabacus features.
Components affected
Macabacus User authentication
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/30/2022 12:53PM

A fix has been implemented and we are monitoring the results. Affected users may need to restart affected Office applications or re-activate Macabacus software using the button with key icon at the right edge of the Macabacus tab.

INVESTIGATING about 2 years ago - at 04/30/2022 11:51AM

We are currently investigating an issue related to user authentication that is forcing some users to wait before accessing some Macabacus features.

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