Outage in Macabacus

Authentication and Admin Console Issues

Resolved Major

January 30, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Macabacus User authentication Macabacus Admin Console

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 01/30/2024 06:41PM

The issue has been resolved. Please reach out to support@macabacus.com if you continue to experience issues.

INVESTIGATING almost 2 years ago - at 01/30/2024 04:31PM

Users are currently granted limited access to the add-in. Users should now be able to sign in to the add-in to avoid disruption.

INVESTIGATING almost 2 years ago - at 01/30/2024 04:01PM

We are currently investigating this issue.

Latest Macabacus outages

Hosting Provider Outage Affecting Website Access - 7 months ago

Admin Console Down - about 1 year ago

Authentication and Admin Console Issues - about 2 years ago

Authentication & Admin Console Issues - over 2 years ago

User Authentication - over 3 years ago

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