Outage in Macabacus

User Authentication

Resolved Minor

April 30, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue related to user authentication that is forcing some users to wait before accessing some Macabacus features.

Components affected

Macabacus User authentication

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 04/30/2022 12:53PM

A fix has been implemented and we are monitoring the results. Affected users may need to restart affected Office applications or re-activate Macabacus software using the button with key icon at the right edge of the Macabacus tab.

INVESTIGATING over 3 years ago - at 04/30/2022 11:51AM

We are currently investigating an issue related to user authentication that is forcing some users to wait before accessing some Macabacus features.

Latest Macabacus outages

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Admin Console Down - about 1 year ago

Authentication and Admin Console Issues - almost 2 years ago

Authentication and Admin Console Issues - about 2 years ago

Authentication & Admin Console Issues - over 2 years ago

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