Outage in Mailgun

US Logs & Events API Issues

Resolved Minor
March 27, 2024 - Started about 1 month ago - Lasted about 16 hours
Official incident page

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Outage Details

We are experiencing issues with our Events & Logs API for our US regions. You may notice missing events at the moment (API & Control panel). Engineering is investigating.
Components affected
Mailgun Events & Logs
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2024 03:37AM

The data back fill process will complete shortly.

MONITORING about 1 month ago - at 03/27/2024 09:27PM

The work on restoring the missing data from 00:00 -> 1:40 UTC continues. We are continuing to monitor the back fill process.

MONITORING about 1 month ago - at 03/27/2024 07:04PM

The work on restoring the missing data from 00:00 -> 1:40 UTC is well underway. We continue to monitor the backfill process.

MONITORING about 1 month ago - at 03/27/2024 03:41PM

The work on restoring the missing data from 00:00 -> 1:40 UTC is still ongoing.

MONITORING about 1 month ago - at 03/27/2024 02:26PM

The Events API continues to operate as expected. Some customers may be missing events from 00:00 through 01:40 UTC. We are actively working on restoring that data.

MONITORING about 1 month ago - at 03/27/2024 12:50PM

The Events / Logs API & control panel are now working as expected. We continue to monitor closely.

IDENTIFIED about 1 month ago - at 03/27/2024 12:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/27/2024 11:52AM

We are experiencing issues with our Events & Logs API for our US regions. You may notice missing events at the moment (API & Control panel). Engineering is investigating.

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