Outage in Mailgun

Login Issues to Mailgun and intermittent connection issues to api.mailgun.net

Resolved Major
February 12, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating intermittent issues logging into the Mailgun control panel.
Components affected
Mailgun Control Panel Mailgun API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/13/2024 04:01PM

This incident has been resolved.

MONITORING 3 months ago - at 02/13/2024 01:40PM

We are continuing to monitor our systems. All impacts of this attack have been mitigated at this time.

MONITORING 3 months ago - at 02/13/2024 01:50AM

A mitigation has been put in place to restore the functionality of our login page. We are continuing to monitor the DDOS attack.

IDENTIFIED 3 months ago - at 02/12/2024 08:27PM

We are continuing work to mitigate impact to our login page. More updates will be provided when information becomes available.

IDENTIFIED 3 months ago - at 02/12/2024 05:24PM

Our cloud provider is working through internal escalation process to help us with the mitigation, meanwhile we are working on scaling up the infrastructure to support the load.

IDENTIFIED 3 months ago - at 02/12/2024 02:45PM

We are working with our cloud provider on possible mitigation strategy.

IDENTIFIED 3 months ago - at 02/12/2024 12:33PM

We are seeing a DDOS attack against our login page and we have deployed mitigation changes to improve the experience for the legitimate users, still working on complete resolution.

INVESTIGATING 3 months ago - at 02/12/2024 10:41AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/12/2024 09:06AM

We are currently investigating intermittent issues logging into the Mailgun control panel.

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