Outage in Mambu
Mexico City tenants - potential discrepancy for transactions
Resolved Minor
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Outage Details
For tenants with the Mexico City time zone, Mambu discovered a discrepancy for a subset of transactions from 2 April-4 April.
We have implemented a fix for and the discrepancy is fixed for transactions moving forward.
We are working to identify and remediate transactions affected. If you required any additional support, please raise a ticket in the Customer Service portal.
Components affected
Mambu Sandbox 2 (N. Virginia, USA) Mambu Production 2 (N. Virginia, USA) Mambu Sandbox (N. Virginia, USA) Mambu Production (N. Virginia, USA)Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/19/2023 04:25PM
Fix has been implemented for all transactions potentially impacted. No further action required. Issue now resolved.
IDENTIFIED
about 2 years ago - at 04/05/2023 07:59PM
For tenants with the Mexico City time zone, Mambu discovered a discrepancy for a subset of transactions from 2 April-4 April.
We have implemented a fix for and the discrepancy is fixed for transactions moving forward.
We are working to identify and remediate transactions affected. If you required any additional support, please raise a ticket in the Customer Service portal.
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