Outage in Mambu

Urgent maintenance - PRODUCTION

Resolved Minor
March 27, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

Please note we will be conducting urgent maintenance activities on your Production environments during the lowest traffic period tonight. This maintenance is crucial for improving the reliability and performance of our services. To ensure a smooth upgrade, we'll be performing a rolling restart of our computing machines which will take up to 15 minutes, while the actual estimated duration is not exceeding 3 minutes. During this brief period, you might experience occasional interruptions, such as temporary 500 errors. We understand that any disruption can be inconvenient, and we sincerely apologize for any potential impact. Our team is working diligently to minimize the impact and complete the maintenance as quickly and efficiently as possible

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/28/2025 01:19PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 03/27/2025 12:22PM

Please note we will be conducting urgent maintenance activities on your Production environments during the lowest traffic period tonight. This maintenance is crucial for improving the reliability and performance of our services.
To ensure a smooth upgrade, we'll be performing a rolling restart of our computing machines which will take up to 15 minutes, while the actual estimated duration is not exceeding 3 minutes. During this brief period, you might experience occasional interruptions, such as temporary 500 errors.
We understand that any disruption can be inconvenient, and we sincerely apologize for any potential impact. Our team is working diligently to minimize the impact and complete the maintenance as quickly and efficiently as possible

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