Outage in Mambu

Delayed manual database backup execution

Resolved Minor

May 12, 2023 - Started 11 months ago - Lasted 5 days
Official incident page

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Outage Details

Mambu has become aware of a situation affecting manual database backup on Ireland2 shared environment. Users may experience delays in manual database backup execution during 21:00-01:30 UTC, because the start of the backup job is postponed. We are currently investigating and working on a fix.

Components affected

Mambu Production 2 (Dublin, Ireland) Mambu Production (Dublin, Ireland)

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/17/2023 09:06AM

This incident has been resolved.

INVESTIGATING 11 months ago - at 05/12/2023 02:50PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 05/12/2023 02:35PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 05/12/2023 02:33PM

Mambu has become aware of a situation affecting manual database backup on Ireland2 shared environment.
Users may experience delays in manual database backup execution during 21:00-01:30 UTC, because the start of the backup job is postponed.
We are currently investigating and working on a fix.

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