Outage in Manatal

Degraded performance of emailing feature & integrations

Resolved Minor
July 20, 2023 - Started 10 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently experiencing a degraded performance on our Emailing & Integration Services. Our Engineering team is investigating.
Components affected
Manatal Web Application Manatal Emailing Manatal Marketplace
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/20/2023 08:14AM

Our Engineering Team has further monitored the incident and can confirm that all systems are fully back operational.

MONITORING 10 months ago - at 07/20/2023 06:27AM

Our Engineering Team has identified the root cause and implemented a solution. We continue monitoring the performance of all services ongoing.

INVESTIGATING 10 months ago - at 07/20/2023 05:54AM

Our Engineering Team is still investigating this issue with the highest priority. We found degraded performance on the Emailing & Marketplace Services.

INVESTIGATING 10 months ago - at 07/20/2023 05:13AM

Our Engineering team has recovered the Emailing Services which are back Operational. The Integration Marketplace is still experience degradation of experience.

INVESTIGATING 10 months ago - at 07/20/2023 05:08AM

Our Engineering team has identified the root cause of the issue and worked on a resolution. The Web Application is recovered and operational.

INVESTIGATING 10 months ago - at 07/20/2023 04:53AM

Our Engineering team has found a global impact on the Web Application which causes the Web Application to be inaccessible for the moment. Our team is working with the highest priority on a resolution.

INVESTIGATING 10 months ago - at 07/20/2023 04:46AM

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance. We found that it also impacts the overall performance of the Web Application.

INVESTIGATING 10 months ago - at 07/20/2023 04:33AM

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance.

INVESTIGATING 10 months ago - at 07/20/2023 03:55AM

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance.

INVESTIGATING 10 months ago - at 07/20/2023 03:20AM

Our Engineering Team is still investigating the issue and identifying the root cause of the degraded performance.

INVESTIGATING 10 months ago - at 07/20/2023 02:43AM

We are currently experiencing a degraded performance on our Emailing & Integration Services. Our Engineering team is investigating.

Latest Manatal outages

Degraded performance of the Manatal Emailing Service - 5 months ago
Degradation of performance of the Manatal application - 6 months ago
Degraded performance of the Emailing Service - 7 months ago
Slower transactional email (e.g. notification, user invitation, etc.) sending - 7 months ago
Manatal Marketplace Service is interrupted - 8 months ago

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