Outage in Mend

Outage in app-eu.whitesourcesoftware.com - scan processing

Resolved Major
December 15, 2023 - Started 5 months ago - Lasted 31 minutes
Official incident page

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Outage Details

Dear customers and partners, We experienced a temporary performance issue affecting scan processing in the app-eu.whitesourcesoftware.com environment. Kindly note that we have identified the root cause and took action to restore the service. We apologize for this temporary service disruption. Matvey Lisov Technical Support Engineer Mend.io
Components affected
Mend Scans Processing
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/15/2023 12:23PM

Dear customers and partners,

The incident has been resolved.

We apologize for this temporary service disruption.

Matvey Lisov
Technical Support Engineer
Mend.io

IDENTIFIED 5 months ago - at 12/15/2023 12:10PM

Dear customers and partners,

We experienced a temporary performance issue affecting scan processing in the app-eu.whitesourcesoftware.com environment.
Kindly note that we have identified the root cause and took action to restore the service.
We apologize for this temporary service disruption.

Matvey Lisov
Technical Support Engineer
Mend.io

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