Is Mend Down?

Mend status is operational

Latest Mend Outages

Check the stats and details of the latest Mend outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
117 Days since last incident

Minor Resolved · started 4 months ago

Slow scan processing in our app-eu environment

Dear Customers and Partners, We are experiencing degraded operations in our app-eu environment (https://app-eu.whitesourcesoftware.com/). Scans are taking longer to process than expected. We are currently investigating and will be updating you regularly until the situation is resolved. We appreciate your understanding. Jorge Ramirez Director Technical Support - Americas Mend

Minor Resolved · started 5 months ago

Unscheduled outage in our GitHub.com integration

Dear Customers and Partners, We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status. We apologize for the inconvenience this is causing Jorge Ramirez Director Technical Support - Americas Mend

Minor Resolved · started 6 months ago

Unscheduled outage in our GitHub.com integration

Dear Customers and Partners, We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status. We apologize for the inconvenience this is causing Jorge Ramirez Director Technical Support - Americas Mend

Minor Resolved · started 7 months ago

Outage in app.whitesourcesoftware.com

Dear customers and partners, Multiple services in app.whitesourcesoftware.com are currently not operational. It stems from a database issue in this particular environment, which our DevOps team is currently working to fix. Affected services: - Scan processing - UI access - APIs - GitHub.com integration We apologize for this temporary service disruption. WhiteSource Support will continue updating this incident, to make sure you get frequent updates on the situation. Avinoam Weitman Support Manager WhiteSource

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Minor Resolved · started 10 months ago

Slow scan processing in saas.whitesourcesoftware.com

Dear Customers and Partners, We're experiencing slowness of scan processing affecting the saas.whitesourcesoftware.com environment. Our DevOps team is investigating this issue as we speak. At the moment, the scan processing service in this environment is suffering degraded performance. Other services are operational. We will continue sharing the details as the investigation progresses. Thank you for your understanding, Avinoam Weitman Support Manager WhiteSource

Minor Resolved · started 12 months ago

Unscheduled outage (UI access) in our Saas platform

Dear Customers and Partners, We are experiencing an unscheduled outage in our Saas platform (https://saas.whitesourcesoftware.com). It is currently only affecting access to the WhiteSource UI. Other functions such scan or API processing are operating normally. We will provide an update once the situation is rectified. Thank you for your understanding. Jorge Ramirez Director Technical Support - Americas WhiteSource

Minor Resolved · started 12 months ago

Unscheduled outage in our Saas platform

Dear Customers and Partners, We are experiencing an unscheduled outage in our Saas platform (https://saas.whitesourcesoftware.com) due to issues reported by Amazon in their AWS infrastructure. We are working closely with their team to bring the system back to operation once they restore service to normal. We will keep you updated on progress. We apologize for any inconvenience this is causing. Regards, Jorge Ramirez Director Technical Support - Americas WhiteSource

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Frequently Asked Questions

Is Mend down right now? What is Mend current status?
Mend seems to be up and running. We've updated the status less than a minute ago.
Was Mend down today?
Mend is up and running now. In the last 24 hours there has 0 outages.
I'm having issues with Mend, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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Why use IsDown instead of Mend status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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