This chart provides user-reported problems for Mend in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Mend status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mend outages.
Minor Resolved · about 2 months ago · lasted about 3 hours
Azure Networking - Multiple regions
Starting at 07:30 UTC, Microsoft Azure reported a networking issue impacting connectivity to Azure for a subset of users. They are actively investigating and will share updates as soon as more is known. This may affect our application hosted on app and app-eu domains. Currently, we see no impact on our domains
Minor Resolved · started 8 months ago
Slow scan processing in our app-eu environment
Dear Customers and Partners, We are experiencing degraded operations in our app-eu environment (https://app-eu.whitesourcesoftware.com/). Scans are taking longer to process than expected. We are currently investigating and will be updating you regularly until the situation is resolved. We appreciate your understanding. Jorge Ramirez Director Technical Support - Americas Mend
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Minor Resolved · started 9 months ago
Unscheduled outage in our GitHub.com integration
Dear Customers and Partners, We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status. We apologize for the inconvenience this is causing Jorge Ramirez Director Technical Support - Americas Mend
Minor Resolved · started 10 months ago
Unscheduled outage in our GitHub.com integration
Dear Customers and Partners, We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status. We apologize for the inconvenience this is causing Jorge Ramirez Director Technical Support - Americas Mend
Minor Resolved · started 10 months ago
Outage in app.whitesourcesoftware.com
Dear customers and partners, Multiple services in app.whitesourcesoftware.com are currently not operational. It stems from a database issue in this particular environment, which our DevOps team is currently working to fix. Affected services: - Scan processing - UI access - APIs - GitHub.com integration We apologize for this temporary service disruption. WhiteSource Support will continue updating this incident, to make sure you get frequent updates on the situation. Avinoam Weitman Support Manager WhiteSource
Minor Resolved · started about 1 year ago
Slow scan processing in saas.whitesourcesoftware.com
Dear Customers and Partners, We're experiencing slowness of scan processing affecting the saas.whitesourcesoftware.com environment. Our DevOps team is investigating this issue as we speak. At the moment, the scan processing service in this environment is suffering degraded performance. Other services are operational. We will continue sharing the details as the investigation progresses. Thank you for your understanding, Avinoam Weitman Support Manager WhiteSource
Minor Resolved · started over 1 year ago
Unscheduled outage (UI access) in our Saas platform
Dear Customers and Partners, We are experiencing an unscheduled outage in our Saas platform (https://saas.whitesourcesoftware.com). It is currently only affecting access to the WhiteSource UI. Other functions such scan or API processing are operating normally. We will provide an update once the situation is rectified. Thank you for your understanding. Jorge Ramirez Director Technical Support - Americas WhiteSource
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