Is Mend Down?

Mend status is operational

 
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Mend problems reported by users

This chart provides user-reported problems for Mend in the last 12 hours. It's a collection of user reports from different sources.

Latest Mend Official Outages

We continuously monitor the official Mend status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Mend outages.

0 Outages in the last 7 days
0 Outages in the last 30 days
58 Days since last incident

Minor Resolved · about 2 months ago · lasted about 3 hours

Azure Networking - Multiple regions

Starting at 07:30 UTC, Microsoft Azure reported a networking issue impacting connectivity to Azure for a subset of users. They are actively investigating and will share updates as soon as more is known. This may affect our application hosted on app and app-eu domains. Currently, we see no impact on our domains

Minor Resolved · started 8 months ago

Slow scan processing in our app-eu environment

Dear Customers and Partners, We are experiencing degraded operations in our app-eu environment (https://app-eu.whitesourcesoftware.com/). Scans are taking longer to process than expected. We are currently investigating and will be updating you regularly until the situation is resolved. We appreciate your understanding. Jorge Ramirez Director Technical Support - Americas Mend

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Minor Resolved · started 9 months ago

Unscheduled outage in our GitHub.com integration

Dear Customers and Partners, We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status. We apologize for the inconvenience this is causing Jorge Ramirez Director Technical Support - Americas Mend

Minor Resolved · started 10 months ago

Unscheduled outage in our GitHub.com integration

Dear Customers and Partners, We are experiencing an unscheduled outage in our GitHub.com integration. This does not affect customers using the self-hosted SCM integrations with GitHub Enterprise, GitLab Server, or BitBucket Server. Our DevOps team is currently working on restoring service operations. We will be updating you regularly on the progress status. We apologize for the inconvenience this is causing Jorge Ramirez Director Technical Support - Americas Mend

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Minor Resolved · started 10 months ago

Outage in app.whitesourcesoftware.com

Dear customers and partners, Multiple services in app.whitesourcesoftware.com are currently not operational. It stems from a database issue in this particular environment, which our DevOps team is currently working to fix. Affected services: - Scan processing - UI access - APIs - GitHub.com integration We apologize for this temporary service disruption. WhiteSource Support will continue updating this incident, to make sure you get frequent updates on the situation. Avinoam Weitman Support Manager WhiteSource

Minor Resolved · started about 1 year ago

Slow scan processing in saas.whitesourcesoftware.com

Dear Customers and Partners, We're experiencing slowness of scan processing affecting the saas.whitesourcesoftware.com environment. Our DevOps team is investigating this issue as we speak. At the moment, the scan processing service in this environment is suffering degraded performance. Other services are operational. We will continue sharing the details as the investigation progresses. Thank you for your understanding, Avinoam Weitman Support Manager WhiteSource

Minor Resolved · started over 1 year ago

Unscheduled outage (UI access) in our Saas platform

Dear Customers and Partners, We are experiencing an unscheduled outage in our Saas platform (https://saas.whitesourcesoftware.com). It is currently only affecting access to the WhiteSource UI. Other functions such scan or API processing are operating normally. We will provide an update once the situation is rectified. Thank you for your understanding. Jorge Ramirez Director Technical Support - Americas WhiteSource

What is Mend?

Mend’s automated remediation for open source and custom code improves application security and saves crucial time for developers.

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Frequently Asked Questions

Is Mend down right now? What is Mend current status?
Mend seems to be up and running. We've updated the status 2 minutes ago.
Was Mend down today?
Mend is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Mend, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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