Outage in MessageBird

Massive Africa internet outage could take weeks to fix - TechCentral

Resolved Minor
March 18, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

The internet data cable in the southern region of Africa has been damaged, necessitating a 5-week repair period. Consequently, there will be disruptions in voice, SMS, and API services, leading to degraded service across Africa. More info in https://techcentral.co.za/africa-internet-outage-weeks-to-fix/241483/.
Components affected
MessageBird SMS REST API (HTTPS) MessageBird SMS - EMEA MessageBird Voice SIP-Trunking MessageBird Voice - Global MessageBird Voice API (HTTPS)
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 03/18/2024 12:32PM

The internet data cable in the southern region of Africa has been damaged, necessitating a 5-week repair period. Consequently, there will be disruptions in voice, SMS, and API services, leading to degraded service across Africa. More info in https://techcentral.co.za/africa-internet-outage-weeks-to-fix/241483/.

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