MessageBird

MessageBird Status

Official source
Everything seems OK

MessageBird had 15 problems in the last month.

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Stats

2 incidents in the last 7 days

15 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 2 days ago

Latest Incidents

Last 30 days

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Resolved WhatsApp media messages delivery issue

Facebook has advised us that their team is currently investigating an issue that is impacting the delivery of WhatsApp media messages. Customers may be seen that the outbound media messages are being rejected by our Conversations API. Our engineering team will continue monitoring this incident.

Resolved Intermittent Flow Builder errors

We are currently investigating intermittent errors with some Flows invocations and use of Flow Builder.

Resolved Issues reported on Whatsapp Business Account channel availability

We are currently investigating this issue.

Resolved Intermittent Voice issues

We are currently investigating intermittent issues with our Voice API and Voice SIP trunking products. Some errors are being observed and we are actively investigating.

Resolved Delays in WhatsApp API

We are currently investigating delays on some of our WhatsApp API messages.

Resolved Login with Facebook not working

There is an ongoing issue with the "Signup/Login with Facebook" feature. This affects customers that want to signup or login with their Facebook account. They are not able to use their Facebook account to login or signup. Facebook is aware of this issue, for more details see: https://developers.facebook.com/status/issues/492652922187445/

Resolved Problems processing whatsapp media messages

We are currently investigating this issue.

Resolved Timeouts on Inbox UI

We are currently investigating this issue.

Resolved WhatsApp media upload delays

Issues processing WhatsApp media upload (attachments) is detected, the team is investigating the issue.

Resolved Conversations API - messages not getting delivered (Channels unavailable)

From 21:00 CET, 26-04-2021 we’ve been observing messages piling up in the queue for a specific customer/ channel and not getting delivered. This happened after a scheduled database maintenance and we're still investigating the root cause of the incident. Facebook is involved in the investigation. From today, 09:00 CET we started getting more messages piling up from 29 unavailable channels. Both the Conversations API queue and the WA service queue started piling up around the same time. These channels have more than 1h delay. More than 1 million messages affected so far.

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