MessageBird Status

Resolved Issues with starting Conversations

We are currently investigating reports of issues when starting conversations through the Conversations API

Resolved WhatsApp Signup process

We are currently investigating an issue where some customers may experience issues when following the WhatsApp sign up process.

Resolved Currently experiencing issues with Inbox

We're currently experiencing issues with Inbox. The team is investigating and an update will follow shortly.

Resolved Front-end issues with Dashboard

We are currently investigating this issue.

Resolved Reports of issues with our Dashboard

We're currently investigating reports of issues with our Dashboard.

Resolved Elevated errors for some WhatsApp channels

We are seeing elevated errors for sending and receiving messages for a subset of WhatsApp channels. We have identified the root cause and are working on a fix.

Resolved Delays and delivery failures for Whatsapp

We are currently investigating this issue.

Resolved problems fetching channel messages for different conversations platforms

The issue has been identified and a fix is being implemented.

Resolved Live Chat service is experiencing delays

We are currently observing problems with our live chat service which may cause delays in messages. We are investigating the situation and we will provide an update as soon as we have additional information.

Resolved Programmable Conversations - Twitter DM

We are observing an issue with Twitter DM channel, impacting our Programmable Conversations platform. Inbound and Outbound Twitter DM messages are being processed delayed. We're investigating the situation. Next update in 1 hour or as soon as more information becomes available.