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Outage in MessageBird

Incoming calls to UK with one-way audio

Resolved Minor
September 11, 2026 - Started 24 days ago - Lasted 5 days
Official incident page

Incident Report

Summary AI Generated

Incoming calls to certain UK numbers on MessageBird's Voice platform experienced one-way audio issues lasting approximately 5 days. The problem was investigated in coordination with the carrier and affected inbound calls to specific UK numbers. The incident was resolved on September 16, 2026.

We are currently investigating the issue with calls to UK numbers resulting in one-way audio
Components affected
MessageBird Voice - Global

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 09/16/2026 11:43AM

This incident has been resolved.

INVESTIGATING 22 days ago - at 09/13/2026 03:08PM

We are working with the carrier to investigate and analyze this issue.

We are observing this issue on some inbound calls to certain UK numbers.

INVESTIGATING 24 days ago - at 09/11/2026 11:38AM

We are currently investigating the issue with calls to UK numbers resulting in one-way audio

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